Welp, This One Hurt.

“I’m worse off than before I took your program.” 

This is actually something has said on a call with us.

THANKFULLY, THIS WAS NOT ABOUT OUR PROGRAM. 

It was in reference to another program she had taken and what she had said to the coach as feedback after she had enrolled and quickly learned that this coach was not walking her talk nor delivering what she promised.  Unfortunately, we hear variations of this sentiment ALL THE TIME.    

Let me tell you, as educators first, marketers second, we would have been absolutely crushed to receive this feedback because our whole drive to offer group programs is to make an impact– to leave people better than we found them, and to deliver the transformation (however big or small) we’ve promised they’d get by working with us or enrolling in our programs.

It’s one thing to enroll and not do the work and have the shame of buyer’s remorse. THAT'S DIFFERENT THAN WHAT WE ARE TALKING ABOUT HERE. 

Instead, this woman we were chatting with had realized that she had fallen prey to this particular coach’s slick marketing tactics without getting a return on her investment of time, energy and money-- and that there was no recompense for the situation.  A refund refusal and a blaming/shaming of the student.

This is not OK in our book.

So how do we guarantee our services so that this kind of feedback is something we never hear?

First and foremost:  We treat people like humans.  We hold a high standard of participation for those who enroll AND ALSO are quick to grace when grace is required.

Secondly:  We have a success guarantee.  In any of our group coaching programs, we promise that if you follow the success plan we’ve mapped out for you, and you show up and do the work and STILL don’t make your investment back from working with us in the time frame we've agreed to, YOU STAY WITH US, AND WE CONTINUE COACHING YOU UNTIL YOU DO.

How can we guarantee that? 

We are confident in our systems. 

We know they work if you do. 

And if for whatever reason, you continue to put in the work, apply feedback and still don’t make progress, then that becomes our problem to solve together.  

Our number one objective is to help you succeed by bringing your good and powerful work into the world.  

This is our commitment to anyone inside our learning communities– as we always seek a mutually beneficial relationship– a win-win for all.

Ready to get your powerful work in front of more people?  

Ready to maximize your impact and income?  

We are ready for you– book a call with us to see which program is the best fit for where you are in the journey: www.calendly.com/ampersandedco/call